Our Reviews
Steven S|2025 Chevrolet Equinox
Confirmed Sales Customer
3/5/2025
Ed Fernandez took great care of me and I will continue to work with Ed in the future.
EDUARDO FERNANDEZ
3/6/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
GRAND LEDGE, MI
Lora W|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/5/2025
Timeframe was great. People friendly
ANGELA DURLING
3/6/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out. We hope to see you soon!
VESTABURG, MI
Adam M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/8/2025
Took longer than I expected, had zero communication about deadline.
3/12/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WESTPHALIA, MI
Daniel P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/11/2025
Got my first EV there. They helped me a lot with everything from the package to the charger. My salesman was great.
DANIEL PAHL
3/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GRAND LEDGE, MI
Patrick J|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/19/2025
Was excellent no issues
JASON ROWE
3/20/2025
Hi Patrick! We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!
LANSING, MI
Ron C|2024 Chevrolet Blazer EV
Confirmed Service Customer
3/21/2025
They took care of me quickly
3/22/2025
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
SPRING LAKE, MI
Jon I|2025 Chevrolet Malibu
Confirmed Sales Customer
3/21/2025
Our experience was exemplary
EDUARDO FERNANDEZ
3/22/2025
Hi, thank you for the high star rating and for the positive review! We do hope we can be of assistance in the future. Take care!
MASON, MI
Ana C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/24/2025
Very Good, Jaime Garcia did very good job. Because he explain me everything in my language.
3/25/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
LANSING, MI
Judy C|2014 Chevrolet Traverse
Confirmed Service Customer
3/25/2025
As always, Sundance provides great service and great service managers. Service appointments are easily and timely available and service is usually fast depending on what service is needed. Customer service while waiting for your vehicle is good with coffee and television always ready. My vehicle is fixed and I never have had an issue with the repairs.
3/26/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LANSING, MI
Robert N|2022 Buick Envision
Confirmed Service Customer
3/7/2025
Great customer service
3/8/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
LANSING, MI
James N|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2025
Excellent visit once again. Friendly and helpful staff
3/13/2025
We're thrilled to have you as a returning customer and to hear that you’ve had a positive experience with us, James. If there's anything we can do to make your next visit even better, please let us know. We look forward to seeing you again soon!
CHARLOTTE, MI
Lorelei G|2021 Chevrolet Equinox
Confirmed Service Customer
3/18/2025
I have a great and speedy experience every time!
3/19/2025
Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANSING, MI
Beth N|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/23/2025
As always everything was great. Ron Clark did an excellent job taking care of me.
3/24/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
GRAND LEDGE, MI
Lyle V|2023 Chevrolet Corvette
Confirmed Service Customer
3/24/2025
I did not have a appointment, but they got me right away, very friendly
3/25/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
LANSING, MI
James J|2025 GMC Sierra 1500
Confirmed Service Customer
3/28/2025
Nice environment, very courteous. No complaints. I will definitely come back
3/29/2025
Hello, thank you for sharing your positive experience! Until the next time we meet. Take care!
BATTLE CREEK, MI
Piyaporn D|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/28/2025
Great deal , nice car
DANIEL PAHL
3/29/2025
Hello, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
GRAND LEDGE, MI
Martin M|2024 Chevrolet Traverse
Confirmed Service Customer
3/28/2025
I didn’t want to be there as it was a warranty issue and had just bought the car , but it was fixed in good time.
3/29/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
LANSING, MI
William H|2015 Chevrolet Equinox
Confirmed Service Customer
4/2/2025
My experience was very good. Repairs were done faster than I expected. Knowledgeable staff.
4/3/2025
Hi William! Your satisfaction is important to us, so we sincerely thank you for choosing Sundance Chevrolet and look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!
VERMONTVILLE, MI
Gail S|2025 Chevrolet Trax
Confirmed Sales Customer
4/2/2025
Very friendly and explained to me everything I was signing, I would recommend highly to anyone looking to buy new
TERRAH HANKS
4/3/2025
Hi Gail, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MILLINGTON, MI
Cody B|2025 Chevrolet Blazer
Confirmed Sales Customer
4/4/2025
Will Titus was awesome, thanks for ordering us a custom car and getting us into it so quickly!
WILLIAM TITUS
4/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
GRAND LEDGE, MI
William H|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/4/2025
Everything was ready to go when I arrived to exchange vehicles
DANIEL PAHL
4/5/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
IONIA, MI
Sheila S|2023 Chevrolet Traverse
Confirmed Service Customer
4/7/2025
As always the staff was on time, pleasant to deal with and expedient.
4/8/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope you have a great day!
HOLT, MI
Elaine M|2019 Buick Encore
Confirmed Service Customer
4/8/2025
Everything that we requested to service, our vehicle was taken care of by your service department and Jessica Moon in sales. I am loving my car. It’s just too bad that you’re so far away from our home that we can’t use this dealership all the time. I was impressed with Sundance and definitely will recommend anyone that’s interested in buying a vehicle in the future.
4/9/2025
Hello there, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
WYOMING, MI
Leonard M|2025 Chevrolet Trax
Confirmed Sales Customer
4/8/2025
Great
HARVEY COGSWELL
4/9/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
DIMONDALE, MI
Matthew R|2016 Buick Enclave
Confirmed Service Customer
4/9/2025
Wanted to charge $40 to repair a tire that has been leaking since I bought the car
4/15/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LANSING, MI
Angelee M|2024 GMC Terrain
Confirmed Sales Customer
4/10/2025
George Berry, is an excellent sales man whe. Ever I want to purchase a vehicle from Sundance he always knows what I want and what time expect whe. I'm asking, George is the bomb lol
GEORGE BERRY
4/11/2025
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LANSING, MI
Leith C|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/27/2025
George Berry was our salesperson and we really liked him. He treated us well and made sure we were satisfied. I don’t usually by new but I was very happy with my new truck. Washed and gassed before pickup.
GEORGE BERRY
3/28/2025
Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
EATON RAPIDS, MI
Joseph B|2024 Chevrolet Equinox EV
Confirmed Sales Customer
4/3/2025
Very helpful and appreciative.
MICHAEL DOWKER
4/4/2025
Hi there, thank you for taking the time to leave a review for us at Sundance Chevrolet. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
FARMINGTON HILLS, MI
Shirley C|2022 Chevrolet Blazer
Confirmed Service Customer
4/10/2025
talked with others there enjoyed. look ar the autos also.
4/11/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LANSING, MI
Steven S|2025 Chevrolet Equinox
Confirmed Service Customer
4/11/2025
Kenzie and Brian were extremely nice and professional. My car was finished a day earlier than planned and I was very pleased with the repair.
4/12/2025
Hi there, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GRAND LEDGE, MI
Zachary H|2025 Chevrolet Trax
Confirmed Service Customer
4/18/2025
I can always count on Sundance to provide me with the highest quality work and know that they do their best to make sure my vehicle is always safe and ready to go anywhere.
4/19/2025
Hello there, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sundance Chevrolet, INC.!
LESLIE, MI
Kimberly S|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/19/2025
Driving into the service area was quite intimidating as I have not bought from YOUR dealership in 20+ years. However, a very kind young man greeted me & was gracious to answer my silly questions.
4/20/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DEWITT, MI
Joseph J|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/20/2025
I work Taelor and she did a great job and I give her a 4 star, but I wouldn't have give anyone a 5 star be you alway want to improve
TAELOR CREPEAU
4/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHARLOTTE, MI
Gabriella D|2025 Chevrolet Trax
Confirmed Sales Customer
4/11/2025
Brad in Grand Ledge was amazing! So caring and really took care of everything I needed, answered all of my questions and really made me feel taken care of!
BRAD MRAZIK
4/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
LANSING, MI
Robert K|2022 Chevrolet Equinox
Confirmed Service Customer
4/11/2025
Clean service area & timely service. Excellent visit.
4/12/2025
Hi there! We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
HASLETT, MI
Andrew C|2023 GMC SIERRA 1500
Confirmed Service Customer
4/12/2025
Ron Clark has always taken care of all repair work and oil changes for us for over 20 years.
4/13/2025
That's wonderful to hear, Andrew! It sounds like Ron Clark has built a strong reputation for excellent service over the years. It's not easy to find someone you can trust with your vehicle maintenance, and having a go-to person for repairs and oil changes definitely provides peace of mind. Thank you for sharing your experience!
EAGLE, MI
Jeffrey C|2015 GMC Acadia
Confirmed Service Customer
4/13/2025
Easy to make appointment on line, minimal wait time during oil change tire rotation, friendly knowledgeable staff, mechanic went out of his way to check and adjust head light, pricing is affordable never feels like I’m pressured to purchase anything more then what I ask for. Thanks again for serving our community!
4/14/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GRAND LEDGE, MI
Russell W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/15/2025
I am always treated with the upmost respect from all employees at Sundance Chevrolet
4/16/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
GRAND LEDGE, MI
Caleb H|2018 Chevrolet Impala
Confirmed Service Customer
4/21/2025
They were very professional. I liked how the technician went through the fluid he told of and replaced.
4/22/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
CHARLOTTE, MI
Zane G|2023 Chevrolet Traverse
Confirmed Service Customer
4/23/2025
Ordered the tires on Friday, dropped off my car monday morning and tires were installed and ready to go by noon.
4/24/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
GRAND LEDGE, MI
Jeffrey S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
All good
4/25/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
EATON RAPIDS, MI
Michael P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/23/2025
Thanks Ron
4/24/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
PEWAMO, MI
Heather H|2025 Chevrolet Trax
Confirmed Service Customer
4/23/2025
It was a very pleasant experience, I came for my 1st oil change it was quick, quicker than I expected and everyone was very professional
4/24/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Sundance Chevrolet, INC. - Service and we hope to see you again soon!
LANSING, MI
Jay C|2024 Chevrolet Colorado
Confirmed Service Customer
4/29/2025
Good experience from the service writer to the oil change, to picking up the vehicle. Very friendly people at all points.
4/30/2025
Hi, Jay! We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANSING, MI
James N|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/30/2025
Service department is outstanding as always
5/1/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CHARLOTTE, MI
Becky L|2025 Chevrolet Equinox
Confirmed Sales Customer
4/30/2025
I got the car I wanted at a fair price.
DANIEL DOWKER
5/1/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GRAND LEDGE, MI
James N|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/2/2025
The service department is EXCELLENT. Had an issue with right side lifters and Ron Clark handled everything very professionally. Work was even completed before the promised date. I can't speak highly enough of the service department. The technician, I believe his name was Kenny, did a very clean and neat job on the repairs with no complaints at all. Service department is excellent but, I am concerned with the product. Less than 15,000 miles and needed right bank lifters and now I see a recall on the engine coming up. Makes me deeply concerned on switching from Ram / Jeep to Chevrolet.
5/3/2025
Hi, James! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
CHARLOTTE, MI
Marsha C|2018 Chevrolet Malibu
Confirmed Service Customer
5/14/2025
My only concern is that this poorly designed shifter part by GM could go bad a second time. My car was repaired and returned in a timely manner. Thank you.
5/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GRAND LEDGE, MI
Marvin B|2021 Chevrolet Traverse
Confirmed Service Customer
5/16/2025
Excellent service and done on time.
5/17/2025
Hi, thank you for taking the time to leave a review for us at Sundance Chevrolet, INC.! We're looking forward to your next visit!
GRAND LEDGE, MI
Russell W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/28/2025
I am always treated with great respect when I am at Sundance Chevrolet
4/29/2025
We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
GRAND LEDGE, MI
David A|2024 Chevrolet Equinox
Confirmed Service Customer
4/30/2025
Oil Change and Tire fix
5/1/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LANSING, MI
Michael P|2003 Chevrolet SSR
Confirmed Service Customer
5/1/2025
Thanks Ron
5/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PEWAMO, MI
Mark R|2016 Chevrolet Equinox
Confirmed Service Customer
5/5/2025
Quick and efficient service
5/6/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GRAND LEDGE, MI
Wayne S|2019 Chevrolet Equinox
Confirmed Service Customer
5/12/2025
Good experience
5/13/2025
Hi, thank you for the wonderful high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GRAND LEDGE, MI
Yolonda O|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/12/2025
I’ve been coming here for years. Always great service.
5/13/2025
Hello, Ms. Yolonda! Thank you for taking the time to leave us a review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sundance Chevrolet, INC.!
MULLIKEN, MI
Patricia B|2025 Chevrolet Equinox
Confirmed Service Customer
5/13/2025
Went well.
5/14/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LANSING, MI
Gary T|2023 Chevrolet Traverse
Confirmed Service Customer
5/13/2025
I was there less than 40 minutes, job seemed to have been completed in good detail. I was happy with the experience.
5/14/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
GRAND LEDGE, MI
Joseph H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2025
Always very polite and respectful. I drive a hour to get my truck and suv serviced at Sundance. I buy my vehicles through them and have them serviced
5/15/2025
Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!
HASTINGS, MI
Denise P|2024 Chevrolet Blazer
Confirmed Service Customer
5/16/2025
Always great service.
5/17/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
EAST LANSING, MI
James J|2025 GMC Sierra 1500
Confirmed Service Customer
5/21/2025
It’s a hour drive to get to the dealership, but it is worth it to me. We are very pleased and satisfied with you folks. Thank you very much.
5/22/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
BATTLE CREEK, MI
Jeffrey N|2014 GMC Acadia
Confirmed Service Customer
5/22/2025
When we bought the Acadia to drive away the gas gauge was buried on empty..we told Andrew about it and he did give us a $15.00 voucher for the gas station. We recently had it in for service..some warranty work some not.I told them about the body side molding on the driver's side coming loose and they thought it was a bodyshop quick fix but when we came to pick it up it wasn't done.We didn't want to leave it any longer so I'll fix myself.
5/23/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
WEBBERVILLE, MI
Richard A|2024 Chevrolet Equinox
Confirmed Service Customer
5/25/2025
Very friendly and efficient as usual
5/26/2025
We're so happy to hear you find our service consistently friendly and efficient! That’s the kind of rhythm we love—dependable, warm, and tuned just right. Looking forward to your next visit—it’s always a pleasure having you with us!
DELTON, MI
Joan B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/25/2025
Everyone is so helpful and pleasant. They make getting a new car so easy.
ROBERT CROSBY
5/26/2025
Thank you so much! Making the car-buying process easy and enjoyable is exactly our goal, and it’s wonderful to hear that our team delivered. Here’s to turning keys and starting journeys—with a team that makes every step feel simple.
SAINT JOHNS, MI
Lori K|2025 Chevrolet Traverse
Confirmed Sales Customer
5/28/2025
It was great,cam helped us out a great deal with our Chevy traverse and was very pleasant with us
CAMERON STOEPKER
5/29/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
PORTLAND, MI
Katie G|2024 Chevrolet Blazer
Confirmed Sales Customer
5/28/2025
Jason was really helpful and accommodating in helping find the right car for me!
JASON PENDLETON
5/29/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
SAINT JOHNS, MI
Heather S|2021 Buick Encore GX
Confirmed Service Customer
5/30/2025
Staff was friendly, knowledgeable and helpful. I also used the pick up service and the driver was very nice.
5/31/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EAGLE, MI
Roxanne E|2020 Chevrolet Equinox
Confirmed Service Customer
6/3/2025
i feel the repair should have been covered by the GM dealer.
6/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LANSING, MI
Steven H|2025 Chevrolet Trax
Confirmed Sales Customer
6/4/2025
Jess Moon is always a pleasure to work with! Thank You!
JESSICA MOON
6/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
GRAND LEDGE, MI
Gordon H|2025 Chevrolet Blazer
Confirmed Sales Customer
6/10/2025
Love the dealership and Dan Pahl the salesman.
DANIEL PAHL
6/11/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
LANSING, MI
Barbara S|2020 Buick Enclave
Confirmed Service Customer
6/10/2025
Everyone is very friendly. I do believe there is something going on with the electronics in the 2020 Buick enclave I purchased 2 months ago (which is why I took it in) but since pushing a couple buttons reset everything, I think I'm not being heard. I made sure to request documentation that I was there so I can build my case. They tried to say cruise and camera backup lines are working (yes, because they reset them) so there's nothing for them to fix. I realize electronic stuff can be tricky, but we didn't purchase a diamond extended warranty just to be told nothing is wrong. Hopefully we'll be heard, and taken care of, in the future if the issues (or similar ones) continue. Barb Smithern
6/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MASON, MI
Michael S|2018 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
As usual, I have no complaints all
6/12/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
LANSING, MI
Jeremy W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/12/2025
Service counter was excellent. Ian was gracious and made sure my truck was taken care of and dealt with warranty repair for me. Stabilizer arm links. Appreciate it.
6/13/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
BATTLE CREEK, MI
Helen C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/13/2025
Service Dept has been very good at trying to solve the issue I have with my ‘23 Suburban.
6/13/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
MARSHALL, MI
Margo S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/18/2025
Great Experience, as always
5/19/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
GRAND LEDGE, MI
Heather B|2025 Chevrolet Blazer
Confirmed Sales Customer
6/3/2025
Great experience
JEREMY WIRTZ
6/4/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
DIMONDALE, MI
Peter G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/4/2025
Always great working with Dan.
DANIEL PAHL
6/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
GRAND LEDGE, MI
Adam M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2025
Service contact was helpful and honest
6/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
DEWITT, MI
Martin A|2024 Chevrolet Tahoe
Confirmed Service Customer
6/15/2025
Friendly and professional
6/16/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
CHARLOTTE, MI
Dewey W|2025 Chevrolet Traverse
Confirmed Sales Customer
6/16/2025
Nick and Mark were fantastic. They were caring and thoughtful in helping my son make his first car purchase as well as one for ourselves. They didn't sell us a car, they helped us purchase one.
NICHOLAS VOLLMAN
6/17/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LANSING, MI
David M|2025 Chevrolet Corvette
Confirmed Sales Customer
6/19/2025
Mark did an excellent job assisting in the purchase of our new Corvette, he took care of all the details and provided good service.
MARK KORN
6/20/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
MARION, IN
Charles S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/20/2025
Great
6/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LANSING, MI
Mary L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/21/2025
Appreciate selling below msrp
RYAN GARDNER
6/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MARSHALL, MI
Thomas R|2021 Chevrolet Traverse
Confirmed Service Customer
6/23/2025
Ean explained all that was to be done clearly and handl6my reward points! car service was completed inan efficient and timely manner!
6/24/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GRAND LEDGE, MI
Douglas G|2017 Chevrolet Impala
Confirmed Service Customer
6/24/2025
Ron in service coordinated weekend drop off. Communicated issues with Impala to technicians, work completed in a timely manner and charges were in-line with repair. Satisfied customer.
6/25/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GRAND LEDGE, MI
Michelle E|2012 Buick Verano
Confirmed Service Customer
6/25/2025
Two stars, the guy at the counter was very nice. The problem was when I was told that the shifter would need to be ordered it could take about 2 weeks, that was ok, then he said I'll call you back in a few mins I'll see if we can get one sooner, would you be able to leave your car over night. A few hrs went by he called me and said my cat was done they found a shifter. I went to pick up my car paid, he brought my car around, and when I got in the vent was popped out and my phone holder was on the floor. So someone ripped it out the vent instead unscrewing it, then there's a panel by drivers seat that was not pushed back in place. So I had to put my vent back in it's place and push the cover back on. I hope nothing goes wrong with car, I will find someone else to do the work.
6/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MASON, MI
Carl R|2025 Chevrolet Trax
Confirmed Service Customer
6/25/2025
everything was explained in detail and the service crew was friendly and answered all my questions.
6/26/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LANSING, MI
Constance K|2024 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
Easy to make appt in my timing. Polite & professional staff. Fast service!
6/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GRAND LEDGE, MI
Christine A|2021 Chevrolet Blazer
Confirmed Service Customer
6/26/2025
On time, fast and efficient
6/27/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
LANSING, MI
Leesha L|2015 Chevrolet Equinox
Confirmed Service Customer
6/16/2025
The service team is always quick and friendly!
6/17/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
GRAND LEDGE, MI
Tracy K|2023 Buick Encore GX
Confirmed Service Customer
6/16/2025
The ride home and pick up to het the car was the best. Thank you so much. I didn't catch the guys name but he was quicker than I would have expected
6/17/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
DIMONDALE, MI
Ronald B|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
Came in setup an appointment the day before my service. They able to repair tailgate lock in about an hour at affordable dollar amount
6/20/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GRAND LEDGE, MI
Charlene K|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/20/2025
I like how Sundance can locate a vehicle that you want and get it to your location quickly
JESSICA MOON
6/21/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
PEWAMO, MI
Edward I|2019 Chevrolet Traverse
Confirmed Service Customer
6/21/2025
Made an appointment for 2 days later and they had no record of it but they worked me in.
6/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HOLT, MI
Judy C|2014 Chevrolet Traverse
Confirmed Service Customer
6/23/2025
We always get excellent service at Sundance. And, the repair prices are good. We work with Service Manager Ron Clark who answers questions courteously and knowledgeably. We have been going there for years and will continue to do so.
6/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LANSING, MI
Philippe S|2020 Chevrolet Traverse
Confirmed Service Customer
6/27/2025
Dealership got us right in and had our car done within a day answered all of our questions. Promptly overall was a great experience.
6/28/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LANSING, MI
Richard B|2018 Chevrolet Trax
Confirmed Service Customer
6/27/2025
Always enjoy working with staff member Ron Clark. He is very professional, knowledgeable, provides great follow-up and explains issues in detail. When promotions or raises are being considered you could not make a better choice than Ron. He is a credit to your organization.
6/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LANSING, MI
Russel S|2023 Chevrolet Blazer
Confirmed Service Customer
6/27/2025
1 hour and 40 mins is to long for a oil change
6/28/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
PORTLAND, MI
Karla C|2016 Chevrolet Trax
Confirmed Service Customer
6/30/2025
Nothing but a good experience from start to finish. The service department was ready as soon as I drove in, I was greeted with a smile and the service tech actually listened and repeated back to me-accurately- exactly what I wanted done. The waiting room was clean and neat. The work was done in a timely manner and I was thanked for coming.
7/1/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GRAND LEDGE, MI
Susan P|2015 Chevrolet Malibu
Confirmed Service Customer
7/2/2025
It’s always a good experience at Sundance.
7/3/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SUNFIELD, MI
Russell W|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/2/2025
Mark Korn was my salesman, Ron Clark in service and Vicky in service. They are all outstanding. I have always been treated very good at Sundance Chevrolet. I would like to thank everyone for a great experience while I leased a new truck.
MARK KORN
7/3/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
GRAND LEDGE, MI
Stanley F|2023 Chevrolet Colorado
Confirmed Service Customer
7/3/2025
frendly and quick
7/4/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
PORTLAND, MI
Mark B|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/3/2025
Purchase went smoothly, pick up of the new vehicle was delayed unnecessarily. Detailing was incomplete after waiting for two hours.
SCOTT CARPENTER
7/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BATTLE CREEK, MI
Linda N|2022 Chevrolet Traverse
Confirmed Service Customer
7/7/2025
My service need was addressed efficiently and in a timely manner
7/8/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
LANSING, MI
Cathlene H|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2025
Ed Fernandez found the exact vehicle I wanted in record breaking time. The car buying process was very quick & easy.
EDUARDO FERNANDEZ
7/2/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
FIFE LAKE, MI
Jason P|2017 GMC 1500 Sierra
Confirmed Service Customer
7/4/2025
Took it in and paid to have wheel sensors fixed fix got half way home light come back on. Now have to drive a hour again to have repaired again. Also had a detail coming for buying the truck and the detail was pretty low standard. Also paid for under coating and they got it on the cab corners of a white truck not a very good job.
7/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
VESTABURG, MI
Jerome T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/13/2025
We got a great deal on our truck, but we didn't get all the tools to change the tires.
7/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LANSING, MI
Helen C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/16/2025
I had to have my turn signal replaced under warranty. So far so good with this repair.
7/17/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
MARSHALL, MI
David M|2015 Chevrolet Equinox
Confirmed Service Customer
7/17/2025
Ironically, the service visit I am writing about never received a request for review. Despite following GM’s published warranty terms, I was denied warranty coverage by an authorized GM dealer and had to pay for the repairs myself. Details of Original Service: • Vehicle: 2015 Chevy Equinox • Dealer: Bill Estes Chevrolet, Indianapolis, IN • Date of Original Service: 08-23-2024 • Description of Work: Front brake pads and rotors installed with GM Genuine Parts • Mileage at Install: 153,071 Details of Defect Service: • Vehicle: 2015 Chevy Equinox • Dealer: Sundance Chevy, Grand Ledge, MI • Date of Original Service: 07-17-2025 • Description of Work: Front rotors warped and require replacement with GM Genuine Parts • Mileage at Install: 162,629 Bill Estes Chevrolet performed the repair using GM Genuine Parts, making it eligible for the 24-month/unlimited-mile nationwide warranty that covers both parts and labor at any authorized GM dealer. Warranty Issue: I have now experienced a failure/issue with the same component while well within the 24-month coverage window. I attempted to have this warranty repair performed at: • Dealer: Sundance Chevrolet, Grand Ledge, MI Despite providing full documentation (original repair order, proof of GM parts install, current mileage), Sundance Chevrolet refused to honor the warranty, claiming there was a clerical error (Mileage In/Out) on the invoice I provided from Bille Estes Chevrolet and did not cover the work. This position contradicts GM’s published policy that dealer-installed GM Genuine Parts carry a 24-month/unlimited-mile warranty valid nationwide at all authorized GM dealers. Attempts to Resolve: • I spoke with the Service Advisor (Jay Thomson) and Service Manager (Ryan Gasek) at Sundance Chevrolet, who both refused to honor the warranty repair. • I contacted GM Customer Assistance by phone, but the representative said they could not override the dealer’s refusal. I was forced to pay out-of-pocket for a repair that should clearly be covered under GM’s warranty program. Requested Resolution: I respectfully ask GM to authorize reimbursement to me for the cost of the necessary warranty repair performed at Sundance $346.72. I have been a loyal GM customer, and I believe in the brand’s commitment to quality and customer satisfaction. I am simply asking GM to honor its published warranty promise. Please let me know if any further information is required. I look forward to your prompt response to resolve this matter. Sincerely, David Mercer
7/22/2025
Our team has acknowledged this review.
LAKE ODESA, MI
Judy C|2014 Chevrolet Traverse
Confirmed Service Customer
7/10/2025
We always have great service at Sundance. Ron Clark is great to work with, makes sure we get the service done we need and at informing us of any other issues with our vehicles.
7/11/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
LANSING, MI
Eric H|2014 GMC Terrain
Confirmed Service Customer
7/14/2025
Service manager was very cordial. My appointment was on time and done within a reasonable amount of time. Manager was also very open about something else I reported, and gave me the option to address it. I appreciated his honesty.
7/15/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HOLT, MI
Alison S|2025 Chevrolet Suburban
Confirmed Sales Customer
7/14/2025
Jake was awesome!
JACOB BOZZO
7/15/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
EAST LANSING, MI
Jeff A|2025 GMC Yukon
Confirmed Service Customer
7/16/2025
On time friendly service
7/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GRAND LEDGE, MI
Harlin M|2022 Chevrolet Trailblazer
Confirmed Service Customer
7/17/2025
Everyone was kind, professional and efficient.
7/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
POTTERVILLE, MI
Kenneth G|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/18/2025
Fast and efficient
7/19/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LANSING, MI
Judith K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
Great service
7/25/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LANSING, MI
Margo S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/25/2025
Excellent
7/26/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GRAND LEDGE, MI
Susan S|2024 Chevrolet Equinox
Confirmed Service Customer
7/31/2025
Great service, quick and easy and friendly
8/1/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LANSING, MI
Mark B|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/1/2025
Oil change. In and out in about 40min.
8/2/2025
Now that’s the kind of quick turnaround we love to hear! Whether it’s a simple oil change or something more, getting you in and out efficiently is always a top priority. Here's to making routine service anything but routine.
PORTLAND, MI
Daniel O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/4/2025
I purchased a used car and also turned in a lease for a new Chevy Silverado within a month and could be happier with the attentiveness service I received from Dan Pahl and the Sundance Team. I live 1.5 hours from the dealership and would make that drive every time to Sundance.
DANIEL PAHL
8/5/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
TROY, MI
Karla C|2016 Chevrolet Trax
Confirmed Service Customer
8/4/2025
My car needed major mechanical repairs. The service department kept in touch with me during the entire process and were excellent in providing me with possible options-for repair and well as possibly trading in the car. I felt extremely comfortable with answers to my questions, and I had many that were answered nicely. I never felt I was bothering them. Friendly, smiling faces, and offers of help all the way. Very confident in the repairs done right.
8/5/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GRAND LEDGE, MI
Brandon H|2024 Chevrolet Blazer
Confirmed Service Customer
8/4/2025
Good
8/5/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BURTON, MI
Susan F|2021 GMC Acadia
Confirmed Service Customer
8/10/2025
Very timely with our car repair and very friendly staff
8/11/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon! We look forward to your next visit! Take care!
BELDING, MI
John S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/12/2025
Ron Clark is he very valuable Employee and one of the reasons I drive from Grand Rapids to get my work done at Sundance
8/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
GRAND RAPIDS, MI
Dawn O|2020 Chevrolet Trax
Confirmed Service Customer
8/13/2025
I beought my car in for an pil leak. I alreqdy had three mechanics look at it and told me where the leak was at. I was quoted a rough once for the repair from your dealership of 400-600. After i brought it in i was then told after i had to call in three times that it would be 4800+. I came and got my car back. I was livid. Such a scam.
8/14/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
EATON RAPIDS, MI
Richard A|2024 Chevrolet Equinox
Confirmed Service Customer
7/19/2025
Friendly fast efficient
7/21/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
DELTON, MI
Sheryl D|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
$106 for an oil change is way too much to charge. We did not receive a free car wash or any rebate coupons for the oil and filters. Also, asked for a spare key because we were only given one and was told it would cost $180. Not pleased at all for just buying our first vehicle from Sundance.
8/5/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CHARLOTTE, MI
Jeffrey N|2014 GMC Acadia
Confirmed Service Customer
8/11/2025
Ron in service took great care of me..kept me updated on my Acadia..
8/12/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEBBERVILLE, MI
Adam M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
Jay was great. Squeezed me in even though I had no appointment and was able to keep me updated. Got my vehicle back same day.
8/14/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
DEWITT, MI
Robert A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
It was a great experience at the dealership my truck was ready when they said it would be and called me when it was done
8/15/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
NASHVILLE, MI
Brian B|2019 Chevrolet Malibu
Confirmed Service Customer
8/14/2025
Always a pleasure to work with the Sundance service department. They were straight forward, the service was fast and they were even able to squeeze in an oil change for me. I will definitely be back.
8/15/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LANSING, MI
Harold L|2024 Chevrolet Trax
Confirmed Service Customer
8/14/2025
very good
8/15/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MASON, MI
Ky T|2023 Chevrolet Colorado
Confirmed Service Customer
8/17/2025
Satisfied with timely service.
8/18/2025
Hi, we are very happy we could provide you with a positive experience! Thank you for choosing Sundance Chevrolet, INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
GRAND LEDGE, MI
Steven C|2019 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
They were professional and got the job done within a very short time.
8/14/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
EATON RAPIDS, MI
Tawana W|2019 Buick Encore
Confirmed Service Customer
8/21/2025
I didn't like that there was no communication about my vehicle all day until I called at 5 ready to pick it up. It took all day to get warranty approval. Only to be informed that the mechanics have left, my vehicle is apart and up in the air and I can't get it until the following morning. Mean while I needed to be to work and there was no loaners or rentals and the courtesy driver doesn't go to Ionia and no where to be found even after my vehicle was finished. Plus I was 35 minutes late to work. Not the service that I've had in the past.
8/22/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LANSING, MI
Scott D|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/21/2025
We had a 3pm appointment for brakes on my truck. They were litterally waiting for us. Got it in and out quick.
8/22/2025
It’s wonderful to hear we were ready and able to get you in and out quickly—timely service is exactly what we aim for. We look forward to providing the same smooth experience next time!
LANSING, MI
Jimmie C|2026 Chevrolet Traverse
Confirmed Sales Customer
8/21/2025
Salesman was very good Rod POPE.
RODERICK POPE
8/22/2025
We appreciate you recognizing Rod for his great work—he’ll be so glad to hear your feedback. We’re lucky to have him on the team and look forward to welcoming you back soon!
JONESVILLE, MI
Christina C|2025 Chevrolet Trax
Confirmed Service Customer
9/9/2025
Always professional. Always efficient and organized. Always kind. That's why I get my car serviced at Sundance Chevrolet service dept
9/10/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GRAND LEDGE, MI
Maryellen H|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
Great experience
LOGAN REGENOLD
9/10/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
JOHANNESBURG, MI
Melissa E|2019 GMC Terrain
Confirmed Service Customer
9/11/2025
Jaime Garcia made sure I was informed from the beginning to end on everything regarding my vehicle's service visit! My car's repairs were done right and my vehicle was returned to me by the time promised. A+++ job by my friends at Sundance! And I'll definitely be back to see Jaime again!
9/12/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LESLIE, MI
Michael P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/20/2025
Thanks Ron
8/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
PEWAMO, MI
Lynne L|2015 GMC Terrain
Confirmed Service Customer
8/20/2025
I was able to get in and get out relatively quickly. The waiting room was comfortable.
8/21/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
LANSING, MI
Martin M|2024 Chevrolet Traverse
Confirmed Service Customer
8/22/2025
Everyone was friendly and my car was fixed much quicker than anticipated. Can’t be upset about that!
8/23/2025
We’re so glad to hear our team exceeded expectations and got you back on the road even faster than expected. That combination of friendliness and efficiency is exactly what we aim for, and we’ll be ready to deliver the same next time you stop by.
LANSING, MI
Bradley C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
Came in for an oil change, tire rotation, and windshield wiper replacement. Took about an hour and everything was great. Staff is always friendly, service is always done right.
8/26/2025
Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LANSING, MI
Arthur F|2018 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
Excellent service as usual. Ron Clark delivers the best, personalized customer service. The technicians/mechanics perform the maintenance needed to keep our 2018 Equinox on the road. Always a pleasure dealing with Sundance Chevrolet.
8/27/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
NASHVILLE, MI
Karen G|2025 Chevrolet Traverse
Confirmed Service Customer
8/26/2025
This was a great experience. I will admit I've had some issues with your service department in the past, but this was a pleasant successful visit. Thank you!
8/27/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
DIMONDALE, MI
Michael S|2018 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
Service people were professional and friendly...work was done right and quick!
9/18/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
LANSING, MI
Carl R|2025 Chevrolet Trax
Confirmed Service Customer
9/17/2025
I made an appointment for 9:30 and waited until 11:20 before I was told only one guy could install my dashcam and he was fully booked all morning. Car was finally completed around 12:30
9/18/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
East Lansing, MI
Laura A|2019 Chevrolet Spark
Confirmed Service Customer
9/15/2025
I had made an appointment for 4:00 pm for an oil change and tire rotation.. Jess Moon was expecting me at 3:30 to test drive a different car and possibly trade my car in that I had bought from you a little over a year ago. I actually arrived at 3:20pm. Negotiations did not go as well as I had hoped, so ended up getting to my car oil change 45 minutes late. While waiting to get my car discussed with the service department who graciously allowed for the tardiness, Jess burst in with another offer. I had thought the negotiations were done...... I was unsure what to do.... I did come up in my price, but we could not come to an agreement. I was a bit shocked at how much the oil change had gone up and because I was tardy I had to wait an additional 45 minutes. The last time I brought my car in for service, the service department did not put a sticker on my car, so I had to rely on the sensor from my car for the life of my oil. Also, when they rotated my tires last time, the PSI indicators for my tires stopped working. I hope the extended warranty will cover those.
9/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
JACKSON, MI
Jacob B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/17/2025
Josh did a great job finding the perfect vehicle for my wife. When there was only one option at the dealership, Josh found her vehicle at another dealership and had it quickly transferred and ready for us. Thank you
JOSHUA WINTER
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HASLETT, MI
Royce W|2024 Chevrolet Equinox
Confirmed Service Customer
9/18/2025
good job
9/19/2025
Thank you for your kind words—“good job” means a lot! We’ll continue providing the same quality service every time you visit.
LANSING, MI
Jacob C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/19/2025
Good service. I have an issue with manufacture tires with dry rotting at 40,000 miles.
9/20/2025
Thank you for your feedback—we’re glad you were satisfied with the service, and we also hear your concern about the manufacturer tires. Please don’t hesitate to reach out if there’s anything additional we can do for you.
GRAND LEDGE, MI
James G|2024 Chevrolet Colorado
Confirmed Sales Customer
9/19/2025
Seem to have a good selection of vehicles. Logan Reginold is a good, honest young guy. He is knowledgeable and has a good work ethic.
LOGAN REGENOLD
9/20/2025
Thank you for recognizing Logan—his honesty, work ethic, and knowledge truly make a difference in the experience. We’ll be sure to share your kind words with him. We’re here for you anytime you need us!
ALMA, MI
Susan B|2023 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
good
9/24/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CEMENT CITY, MI
Karen H|2024 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
I wasn’t notified when my Tahoe was finished
9/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EAGLE, MI
James K|2019 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
Fast, polite, professional and knowledgeable. And I can’t leave out friendly 😁
9/26/2025
Fast, polite, professional, knowledgeable, and friendly—that’s exactly the experience we want for every customer, and we’re so glad you felt all of it during your visit.
LYONS, MI
Peggy T|2022 Chevrolet Trailblazer
Confirmed Service Customer
9/25/2025
Great job, guys! The car looks brand new!
9/26/2025
Thank you! We’re thrilled your car looks brand new and that the team did a great job—you can count on us to keep delivering excellent results.
LANSING, MI
Tonya B|2021 Chevrolet Blazer
Confirmed Service Customer
9/26/2025
I drop my vehicle off the night before and it was a pretty easy process so that worked out really good for me. Seeing that I had to be at work early. My car was fixed pretty quick by mid afternoon so I’m grateful and thankful for the customer service.
9/27/2025
Tonya Ann Brown, thanks again for taking the time to leave us this information about your recent visit. We sincerely value your business and look forward to your next visit!
LANSING, MI
Mary B|2025 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
I was very pleased with my service at the body shop…Kenzie kept me informed throughout the repair!! She was wonderful from start to finish.
9/27/2025
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
LANSING, MI
Kenneth T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2025
I emailed my salesman, Dan Pahl, and told him exactly what I was looking for in a Silverado lease and he had everything I wanted within 24 hours. He even did a dealer trade to get the color I wanted. He's the best! I love my new truck.
DANIEL PAHL
10/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Kenneth! We look forward to helping again in the future. Take care!
LANSING, MI
Roxanne E|2020 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
very friendly and extremely fast
10/14/2025
Thank you for the kind words! We’re happy to know our team was both friendly and fast — a combination we’re proud to deliver every time you roll in.
LANSING, MI
Mark C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/14/2025
Arrived at 750 for 8 am appointment. Service advisor was aware I needed a ride to work. Shuttle driver decided running to Burger King was more important than getting me to work at 8:30 and I was late. Got written up and docked pay
10/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
GRAND LEDGE, MI
Kenneth H|2024 Chevrolet Malibu
Confirmed Sales Customer
10/14/2025
Jason Rowe was very helpful getting the sale done without the ABC warehouse approach. I asked for time to think about my purchase and gave him a time frame and he completely respected it.
JASON ROWE
10/15/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CHARLOTTE, MI
Chad F|2017 Chevrolet Camaro
Confirmed Service Customer
10/16/2025
Sundance has always been great to me. The service department is the best. Always fast, reliable, and trustworthy. Staff is amazing. Thank you!
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ST JOHNS, MI
Lori S|2023 GMC Acadia
Confirmed Service Customer
10/16/2025
Very efficient
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EAGLE, MI
Kody S|2019 Chevrolet Impala
Confirmed Service Customer
10/17/2025
great
10/18/2025
We appreciate your kind words! Simple and powerful feedback like yours inspires our team to keep delivering great experiences. Wishing you a fantastic day!
LANSING, MI
Ray V|2013 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
Simple process from start to finish
10/18/2025
We’re so glad to hear your experience was simple and seamless from start to finish! That’s exactly what we aim for—an easy, stress-free process every time. We look forward to welcoming you again soon!
SCOTTSDALE, AZ
Fernando C|2024 Chevrolet Equinox
Confirmed Service Customer
10/18/2025
Excellent trouble free service
10/19/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LANSING, MI
Jeff L|2018 Chevrolet Cruze
Confirmed Service Customer
10/19/2025
It went pretty quick and I don't feel like I was overcharged. People were friendly.
10/20/2025
We’re happy to know your visit was quick, fair, and friendly—just the way it should be. Our goal is to earn your trust one honest service at a time. Here’s to more smooth drives and friendly pit stops ahead!
GRAND LEDGE, MI
William A|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/23/2025
Fast
10/24/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
GRAND LEDGE, MI
William L|2024 Chevrolet Colorado
Confirmed Service Customer
10/24/2025
Good fast service. Excellent service tech
10/25/2025
Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!
LANSING, MI
Sharon L|2025 Chevrolet Equinox
Confirmed Service Customer
9/29/2025
The appointment started on time. The service employees were nice and curtious.
9/30/2025
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EAST LANSING, MI
Nancy H|2020 Chevrolet Equinox
Confirmed Service Customer
10/7/2025
The Service Department was thorough and efficient. Ron is the best!
10/8/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, Sundance Chevrolet, INC.
MASON, MI
Duane L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Oil change was completed quickly and service team was friendly and efficient.
10/9/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
EAGLE, MI
Gary R|2024 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
Fast service & friendly
10/9/2025
Hi there, thank you so much for your positive comments about Sundance Chevrolet, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GRAND LEDGE, MI
Karla C|2022 Chevrolet Trax
Confirmed Service Customer
10/17/2025
A smiling friendly face from the moment I drive in, answers to any questions I have, a clean waiting area and coffee. And when the c is finished being serviced, I can drive it with confidence that the work was done correctly. Good value for the price and peace of mind.
10/18/2025
It’s wonderful to hear that you felt welcomed from the moment you arrived and that our clean waiting area and coffee added to your experience! Knowing you leave confident that your car was serviced correctly is exactly what we strive for. We look forward to your next visit with the same peace of mind and value!
GRAND LEDGE, MI
Jimmie C|2026 Chevrolet Traverse
Confirmed Service Customer
10/20/2025
Did 8good.
10/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.
JONESVILLE, MI
Gordon H|2023 Buick Encore GX
Confirmed Service Customer
10/20/2025
Always a great experience.
10/22/2025
Hi, we are so happy to read such a great review about Sundance Chevrolet, INC.! We're looking forward to your next visit with us!
LANSING, MI
Thomas C|2026 Chevrolet Traverse
Confirmed Sales Customer
10/26/2025
We love working with Jorge and Ed. They provide outstanding customer support. We were looking for a specific color in our Traverse and they were able to locate one. The entire purchase process was very easy and all the paperwork was ready to sign. We love working with Sundance!
JORGE FERNANDEZ
10/27/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
LANSING, MI
Jerrold S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/26/2025
Kept me informed of everything that needed to be done to my truck at the current milage. When they were done told me they didn't find anything wrong with it
10/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BELLEVUE, MI
Russell W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/28/2025
Brian and his staff are all top notch. I would never take a vehicle anywhere but Sundance Chevrolet
10/29/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
GRAND LEDGE, MI
Vicki W|2024 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
Always easy and timely. I do miss the car wash with the oil change.
10/30/2025
We’re glad your visits have been easy and timely! We hear you about the car wash—it’s always nice to have that extra touch. We’ll keep working to make every visit smooth, and maybe that added shine will return soon!
PEWAMO, MI
Jacob B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
11/1/2025
Great overall
HOUSE HOUSE
11/2/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!
HOLT, MI
Chad F|2012 Chevrolet Tahoe
Confirmed Service Customer
11/3/2025
Trusted service for years. Won’t take my vehicles anywhere else. Staff is amazing. Thank you
11/4/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
ST JOHNS, MI
Kathryn G|2024 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
Updates on electrical panels were good. Surprised they didn’t have up to date technology to connect new tire sensors to control panels. Also surprised no explanation why the battery died after sitting in our garage for two weeks while on vacation. Imagine if we left it at the airport and it didn’t work when we arrived 🤦🏻♀️
11/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ALMA, MI
David B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
An absolute great experience. Everyone from the Jake my salesman, Jay the finance guy and the manager Scott were outstanding.
JACOB BOZZO
11/7/2025
Hi there, your satisfaction is our top priority. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LANSING, MI
Russell W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
I am always treated with great respect at Sundance Chevrolet. All the work I have the dealership do on my vehicles is always top notch. I would not go anywhere else but Sundance. This goes for all the employees from the phone receptionist, the ladies in the office service writers salespeople right to ,Joe and Terry hanks . Thank you for an outstanding job
11/8/2025
Thank you for your kind words and loyalty. We’re thrilled to hear that you consistently receive great service and respect from our team. Providing top-quality work and an excellent experience for every customer is always our priority. We truly appreciate your continued trust and support!
GRAND LEDGE, MI
Zachary H|2014 Chevrolet Cruze
Confirmed Service Customer
10/25/2025
Jaime did a great job getting us in and out right away. Everyone in the service lane is extremely friendly and does a great job making us feel welcome. Always have great experiences at Sundance
10/26/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!
LESLIE, MI
Shari W|2022 GMC Canyon
Confirmed Service Customer
10/25/2025
My experience with purchasing vehicle was great however service department was a different story. They were very kind and pleasant but once I picked up my vehicle I realized that they did not complete all the work. Inside of the roof was not cleaned and has a large stain that was written up. The bed of the truck and the tailgate was left dirty with I'm not sure exactly if it's soap or what all over it. Other than that they did a great job programmed my key fob completed the undercoating my service gentleman was very courteous and helpful.
10/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LANSING, MI
Daniel D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
ok
11/6/2025
Thank you so much for choosing Sundance Chevrolet, INC.. We truly appreciate your support and look forward to assisting you next time!
LANSING, MI
Warren M|2017 Chevrolet Volt
Confirmed Service Customer
11/6/2025
I arrived. The service writer took the car, did the paperwork, and I was in the lounge in less than 10 minutes. It took the service technician only a short time to complete the service required on my Volt, and I Paid for the service got my vehicle and was on my way home in less than one hour.
11/7/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LANSING, MI
Michael A|2025 Chevrolet Traverse
Confirmed Sales Customer
11/12/2025
Some bumps in the that were handled with Patience and Kindness.
BRANDON PRICE
11/13/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
LANSING, MI
Tony F|2026 Chevrolet Traverse
Confirmed Sales Customer
11/25/2025
We actually had a great experience buying our new vehicle, definitely enjoyed our time with our salesperson.
WILLIAM TITUS
11/26/2025
We’re delighted by your warm, positive review. It’s wonderful to hear your vehicle purchase felt enjoyable from start to finish—may the excitement of that great experience ride with you for miles ahead.
LANSING, MI
Zachary H|2025 Chevrolet Trax
Confirmed Service Customer
12/3/2025
Excellent service as always. 2 days before my appointment for my oil change and detail service, my camera went. I got ahold of Jaime in service who said they would look at that during my appointment in addition to the other work I was having done. Even after adding the surprise repair, they got my car done next day and it looked good as new when I got it back. I am always happy with the service I get at Sundance!
12/4/2025
Your story reflects the kind of care we love providing—quick communication, surprise repairs handled with ease, and a finished vehicle that feels “good as new.” Jaime will be glad to know the experience upheld the excellent service you’ve come to expect from Sundance Chevrolet.
LESLIE, MI
Sheila S|2023 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
All staff are always cordial and we trust them not to sell what isn’t necessary. We drive 25 miles when there is another Chevy dealership 3 miles away.
11/15/2025
We’re honored by your trust and the extra miles you drive to see us! It’s our pleasure to provide honest, reliable service.
HOLT, MI
Douglas M|2024 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
Very good
11/19/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GRAND LEDGE, MI
Anna B|2022 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
Although my vehicle was under warranty, I would have appreciated a phone call with an update on what was being fixed. I had to call and ask if it was ready and what had been wrong with it. Also, this is the second time my car has been in for an oil change, and they did not check to see if my air filter needed to be replaced.
11/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LANSING, MI
Daniel C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/20/2025
.
11/21/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LANSING, MI
William P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/21/2025
The people at Sundance repair were very helpful. THE PROBLEM I HAVE IS THAT THE VEHICLE WAS SCHEDUALED TO BE REPAIRED UNDER THE EXTENDED WARRENTY THAT WE BOUGHT (FRONT CAMERA FAILED). WHEN WE DROPED IT OFF THE NAVIGATION HAD FAILED ALSO. THE TECH OPENED TWO FIX TICKETS AND THEY CHARGED ME DOUBLE MY DEDUCTIBLE. WHAT A MONEY GRAB.
11/22/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREGORY, MI
Robert N|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
11/26/2025
Great service
11/27/2025
Thank you for the kind words! We’re glad our team provided great service and look forward to serving you again.
LANSING, MI
Richard B|2026 Chevrolet Trax
Confirmed Sales Customer
12/3/2025
Great job all went well
ANDREW FERGUSON
12/4/2025
We appreciate your positive note—knowing everything went smoothly and the job was done well makes our day, and we’ll continue striving for that level of excellence every time.
DANSVILLE, MI
Russel S|2023 Chevrolet Blazer
Confirmed Service Customer
12/5/2025
Very quick
12/6/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
PORTLAND, MI
Alan S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/3/2025
Jason was very helpful.
JASON ROWE
12/4/2025
We’re grateful for your note—Jason will be pleased to know his helpfulness made a positive impact during your visit.
PORTLAND, MI
Timothy S|2026 Chevrolet Colorado
Confirmed Sales Customer
12/5/2025
Everybody was attentive and very kind.
ANDREW FERGUSON
12/6/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LANSING, MI
Dennis H|2025 Chevrolet Trax
Confirmed Service Customer
12/8/2025
Had an appointment, easy check in, prompt service, very good experience.
12/9/2025
Thank you! We’re glad your appointment, check-in, and service went smoothly and made for a very good experience.
HASTINGS, MI
Jason D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/13/2025
Dan Pahl exceeded my expectations when stopping in to setup a new lease appointment. By the time I left, my old lease was dropped off and I was driving away with my new lease. All my accessories were removed from my previous lease and put on my new lease. Thank you for the quick work.
DANIEL PAHL
12/14/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
ROSCOMMON, MI
Lori F|2019 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
quick and easy
12/16/2025
Hi, thank you for taking the time to leave a review for us at Sundance Chevrolet, INC.! We're looking forward to your next visit!
PORTLAND, MI
Charles S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/16/2025
Love the products. Love the service. Don't need as many surveys.
12/17/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
LANSING, MI
Michael M|2022 Chevrolet Blazer
Confirmed Service Customer
12/19/2025
They do everything right at Sundance. They greet you quickly, your paperwork is already to go. Ron is an outstanding service advisor.
12/20/2025
What a fantastic and detailed review—thank you for sharing your experience. Ron’s outstanding service and the smooth process you described truly reflect the level of care we aim to provide every guest.
GRAND LEDGE, MI
Steven H|2025 Chevrolet Trax
Confirmed Service Customer
12/22/2025
Sundance service is the reason I buy all my cars at Sundance.
12/23/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sundance Chevrolet, INC. and we hope to see you again soon!
GRAND LEDGE, MI
Kody S|2019 Chevrolet Impala
Confirmed Service Customer
12/23/2025
always excellent
12/24/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LANSING, MI
Samantha T|2021 Chevrolet Blazer
Confirmed Service Customer
12/8/2025
Great experience. Fast and friendly service.
12/9/2025
Short, sweet, and wonderfully expressive—thank you for calling your visit a great experience with fast, friendly service. We love when efficiency meets warmth, and we’ll happily keep the wheels of great service turning for you.
LANSING, MI
Brent M|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
12/12/2025
Excellent surface done in a timely manner.
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
JACKSON, MI
Brent G|2025 Chevrolet Blazer
Confirmed Service Customer
12/12/2025
Quick
12/13/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
EAGLE, MI
Amanda S|2025 Chevrolet Blazer
Confirmed Sales Customer
12/18/2025
Joe Hanks was so awesome to work with! George the finance man was also great! I normally hate the process of buying a car, but I must admit that this was the best experiences I have had!
JOSEPH HANKS
12/19/2025
We’re so glad Joe and George made your car-buying experience such a positive one! Knowing it was your best experience truly means a lot to our team.
WEBBERVILLE, MI
Patricia K|2021 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
Making appointment was simple. Service staff greeted me immediately and got information needed. I was then ushered to waiting area. Service staff (cannot remember his name!) was totally professional, friendly and helpful. Highlight was chatting with Ed Fernandez and Terry Hanks (who I had not seen in person if many years!). Service was done in a timely manner. Thanks! Merry Christmas! Patricia Kares
12/23/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
LANSING, MI
Larry J|2023 GMC Yukon
Confirmed Service Customer
12/23/2025
Easy making appointment, the service department was fast friendly & helpful
12/24/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHARLOTTE, MI
Lori F|2026 Chevrolet Traverse
Confirmed Sales Customer
12/23/2025
Very pleasant. I listed the features I had to have on my vehicle and my salesman looked through the inventory to find one with nearly all of my requirements. He found it in the color I wanted and with nearly all my "must haves". I only relented a little on the leather seats. Jason was always pleasant even though I stopped in several times before I put money down and he found my vehicle. I saw it the first time when I signed the papers.
JASON ROWE
12/24/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sundance Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
PORTLAND, MI
Susan S|2024 Chevrolet Equinox
Confirmed Service Customer
12/26/2025
Great customer service!
12/27/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LANSING, MI
Gary U|2015 Buick Encore
Confirmed Service Customer
12/25/2025
They did a great job on fixing what was wrong and did so in a timely manner. Jay and his crew always do an outstanding job.
12/26/2025
Thank you for the thoughtful and appreciative review. We’re glad Jay and the team delivered timely and outstanding service once again.
LANSING, MI
Robert N|2022 Buick Envision
Confirmed Service Customer
12/29/2025
Tires were all different pressures and no window sticker showing miles and date for next oil change
12/30/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LANSING, MI
Edward I|2019 Chevrolet Traverse
Confirmed Service Customer
12/31/2025
Fast and courteous service
1/1/2026
Thank you for the kind words about our fast and courteous service. We’re glad your visit was smooth and enjoyable.
HOLT, MI
Angelee M|2024 GMC Terrain
Confirmed Service Customer
1/2/2026
Service department takes real good of all my vehicles
1/3/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
LANSING, MI
William H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/2/2026
General maintenance, oil change. Vehicle was taken in at appointment time and out within 30 minutes. I did have to wait about 10 extra minutes for the Desk person to cash out due to a customer he was waiting on when the truck was finished. I was glad to finish up however, as the road conditions were deteriorating quickly and getting very slick for my drive home.
1/3/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
VERMONTVILLE, MI
Mark B|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/7/2026
Tried to make a service appointment, guess things were busy. Was told to leave my # someone would call back. No ever called back, ender up calling hours later to set up a time, the four times I was looking for were filled by because they didn't get back earlier in morning. Disappointing.
1/7/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PORTLAND, MI
Kendrick C|2021 Chevrolet Tahoe
Confirmed Service Customer
1/8/2026
I was told that my back window was fix on my Tahoe and it was fixed
1/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DEWITT, MI
Sharonda H|2017 GMC Terrain
Confirmed Service Customer
12/26/2025
I was able to get my car fixed in in and out in a pretty good time
12/27/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LANSING, MI
Wayne S|2019 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
The service was speedy and complete. The staff was friendly and courteous.
1/1/2026
Thank you for highlighting our speedy and thorough service. We’re glad our friendly staff made your visit pleasant.
GRAND LEDGE, MI
Kimberly W|2021 Chevrolet Trax
Confirmed Service Customer
1/5/2026
I was able to get a same day appointment and the staff was efficient and courteous.
1/6/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LANSING, MI
Alan B|2021 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Jay did an excellent job.
1/8/2026
Hello, we're happy to hear you had an excellent experience with our staff! We look forward to helping again in the future. Take care!
BATTLE CREEK, MI
Justin C|2016 Chevrolet Traverse
Confirmed Service Customer
1/8/2026
I was told car should be done by the end of the day Friday and if not, first thing in the morning on Saturday. It wasn’t done that day, no big deal. Call the next day at noon and my advisor wasn’t working. No big deal. Nice lady who helped me looked into it, called me back and said it wasn’t done. Get a call Monday morning from my advisor who said it had been complete on Saturday. Overall the important thing was that it got fixed.
1/8/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MULLIKEN, MI
William G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Great job
1/10/2026
We appreciate the positive note. It’s great to know the job was well done.
CHEBOYGAN, MI
Thomas R|2021 Chevrolet Traverse
Confirmed Service Customer
1/9/2026
Great! except didn't check tire pressure until after turned over to me. But, quickly made it right
1/10/2026
We appreciate your feedback. It’s great to hear the tire issue was quickly corrected and that everything else went smoothly.
GRAND LEDGE, MI
Edward I|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/10/2026
Everyone was courteous and the service was fast
1/11/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLT, MI
Ann P|2016 Chevrolet Trax
Confirmed Service Customer
1/14/2026
My initial estimate was $1000 plus the cost of an oil change. Final bill was nearly $1500. Not all of us can afford a jump like that. I couldn’t afford the initial estimate so it was astonishing that I wasn’t contacted about the final cost
1/14/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LANSING, MI
Melissa L|2025 Chevrolet Trax
Confirmed Service Customer
1/15/2026
Quick and friendly service!
1/16/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
LANSING, MI
Heather S|2021 Buick Encore GX
Confirmed Service Customer
1/14/2026
Fast friendly service
1/15/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
EAGLE, MI
Richard B|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/15/2026
Repeat customer! Trade-in of last vehicle we bought at Sundance. The purchase went smooth, no issues. Got all the extra items installed in a timely manner. (Under coat, rear fender liners, tonneau cover)
JOSEPH HANKS
1/16/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
MASON, MI
Jill O|2024 Chevrolet Traverse
Confirmed Service Customer
1/16/2026
Everyone is always super friendly and helpful. And they get you in and out in a timely manner.
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
BATH, MI
Linda N|2022 Chevrolet Traverse
Confirmed Service Customer
1/18/2026
Ron Clark did his usual great job at completing my service needs in an efficient and timely manner. He is the main reason that I continue to use Sundance for my car service needs
1/19/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
LANSING, MI